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Vol. 39 (# 20) Year 2018. Page 3

Development of entrepreneurial competence of students through training in business English and information technologies

Desarrollo de la competencia empresarial de los estudiantes mediante la capacitación en inglés comercial y tecnologías de la información

Zuriyat A. MURTAZOVA 1; Lana Z. MURTAZOVA 2

Received: 20/03/2018 • Approved: 18/04/2018


Contents

1. Introduction

2. Materials and methods

3. Results and discussions

4. Conclusions

Bibliographic references


ABSTRACT:

The urgent task of modern Russia is the active development of entrepreneurship and business activity among young professionals. One of the targets for solving this problem is the formation of entrepreneurial competencies among young people and the development of entrepreneurial thinking. The purpose of this study was to identify and substantiate the possibility of formation the entrepreneurial competencies through problematic training and developing the creative activity of young people. The research was carried out on the basis of theoretical analysis of the scientific literature. The shortcomings of the existing system of entrepreneurship training manifesting in the not quite effective formation of entrepreneurial competencies were revealed. The results of the research consist in the developed and approved three-module program of teaching business English, the business foundations and information technologies in business, which effectiveness is substantiated in the pedagogical experiment. The author notes the need to train modern professional staff having entrepreneurial competencies. The paper points out that a good knowledge of business English and the latest information technologies is one of the components of the success of an entrepreneurial specialist and stresses that a modern specialist should actively use the resources of a Massive Open Online Course (MOOC) for full knowledge about global changes in the business sphere . Experimental training data for three modules are considered and the result of this training is described. The author concludes that as a result of the training and business plans, there has been a significant increase in the entrepreneurial potential and creative activity of young people.
Keywords: Activation of training, business English, educational technologies, information technologies, Massive Open Online Course (MOOC), training in business foundations, competences, entrepreneurial competence.

RESUMEN:

La tarea urgente de la Rusia moderna es el desarrollo activo del emprendimiento y la actividad empresarial entre los jóvenes profesionales. Uno de los objetivos para resolver este problema es la formación de competencias empresariales entre los jóvenes y el desarrollo del pensamiento emprendedor. El propósito de este estudio fue identificar y fundamentar la posibilidad de formación de las competencias empresariales a través de la capacitación problemática y el desarrollo de la actividad creativa de los jóvenes. La investigación se llevó a cabo sobre la base del análisis teórico de la literatura científica. Se revelaron las deficiencias del sistema existente de formación empresarial que se manifiesta en la formación poco efectiva de las competencias empresariales. Los resultados de la investigación consisten en el programa desarrollado y aprobado de tres módulos de enseñanza de inglés de negocios, las fundaciones comerciales y las tecnologías de la información en los negocios, cuya eficacia se confirma en el experimento pedagógico. El autor señala la necesidad de formar personal profesional moderno que tenga competencias empresariales. El documento señala que un buen conocimiento del inglés comercial y las últimas tecnologías de la información es uno de los componentes del éxito de un especialista emprendedor y enfatiza que un especialista moderno debe utilizar activamente los recursos de un curso masivo abierto en línea (MOOC) para completar conocimiento sobre los cambios globales en el ámbito empresarial. Se consideran los datos de entrenamiento experimental para tres módulos y se describe el resultado de esta capacitación. El autor concluye que como resultado de los planes de capacitación y de negocios, ha habido un aumento significativo en el potencial empresarial y la actividad creativa de los jóvenes.
Palabras clave: activación de la formación, inglés comercial, tecnologías educativas, tecnologías de la información, Massive Open Online Course (MOOC), formación en fundaciones empresariales, competencias, competencia empresarial.

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1. Introduction

As it is known, the successful development of the country and the growth of its incomes are closely connected with the development of entrepreneurship and the implementation of business projects. Strategic documents of the federal and regional level mandatory develop tasks for the development of small business and incentives for its activation. At the present stage, the development of entrepreneurship and business activity among young specialists is actively stimulated in the Russian society. Professional associations united representatives of small business are created. The Government of the Russian Federation is also carrying out a number of measures to promote the development of youth entrepreneurship. Thus, in accordance with the Decree of the President of the Russian Federation dated May 7, 2012, No. 596 "On Long-Term State Economic Policy," one of the priorities of the long-term economic policy is the creation of high-performance jobs, which requires appropriate modern training programs. All this confirms the importance of developing the modern methodological tools for the implementation of the task (Report on measures… 2015, p. 24).

Russian scientists are actively studying innovative approaches to the entrepreneurship education. So, in the papers of G.N. Franovskaya (2013, p. 192), N.Sh. Zaripova (2014, p. 220), and others the problems of entrepreneurial education were considered. Examples of innovative approach to entrepreneurship education in Russia were presented in the papers of E.A. Shcherbakova (2012, p. 83), Z.A. Murtazova (2017, p. 96), S.V. Khachin et al. (2012, p.137), etc., and the study of entrepreneurial competences was presented in the work of G.V. Shirokova and A.V. Kulikova (2011, p. 120).

However, the development of small business in Russia lags behind the level of countries with developed market economies and this is despite the state interest and all-round assistance (Elizarova et al., 2017; Adamenko et al., 2017; Buley et al., 2017). As it is known, most of the graduates of universities often do not realize their professional capabilities in the chosen specialty. The rest either choose a job which is not related to the specialty they gained, or register as unemployed. In economically developed countries, entrepreneurship is considered as the most successful way of solving the country's economic problems.

G.L. Begiev and A.N. Asaul (2001, p. 95) argue that the main task of entrepreneurship is to create situations that maximize the creative activity, as well as the possibility of implementing the innovative abilities. Indeed, the society needs a purposeful youth, capable of entrepreneurial activity and the implementation of innovative ideas. Therefore, the pedagogical community needs to pay special attention to the formation of entrepreneurial competencies of young people. Under the entrepreneurial competencies we mean the knowledge and skills of a successful business (Rubin, 2014, p. 80). According to a number of scientists, for a successful career, a modern entrepreneur needs to have professional competencies in 5 types of activity: business generation and social initiatives, organizational and management activities, information and analytical activities, calculation and economic activities and production and technology activities (Dheer and Lenartowicz, 2016, p. 12; Safin et al., 2012, p. 82; Schwens et al., 2017, p.5). A special role is given to mastering a foreign language and knowledge in the field of modern computer technologies.

A peculiarity of the author's approach to the formation of entrepreneurial competencies among students is an attempt of comprehensive training in the business foundation, business English and information technologies on the developed modular program. The purpose of the study was to analyze the effectiveness of the developed program on the formation of entrepreneurial competencies among students studying individual training modules on entrepreneurship. In the process of research methods of collection, processing and analysis the information, sociological methods, including expert survey and interview were used.

2. Materials and methods

The study was aimed at solving a set of theoretical and practical problems:

In the process of study a set of theoretical and practical methods of research were applied:

It included three modules: teaching business English, business foundation and information technology and was aimed at developing the entrepreneurial competence of students and provided for:

The group carried out a special work on the formation of entrepreneurial competencies of students. We have identified the most effective forms and methods of organizing training sessions aimed at achieving the goal. The idea of gaming of the educational process was fundamental. Gaming of the educational process makes it possible to increase the motivation of students, to actualize their subjective position, to increase the interest in the profession (Zichermannin and Linder, 2013, p. 186). Table 1 presents the forms and methods which develop the selected characteristics of entrepreneurial competencies.

Table 1
Development of entrepreneurial competences

Competency characteristics

Forms and methods of developing the competences

Handbook

Special thinking directed towards the goal and effectiveness of the work

REAL-methodologies

Inversion method

Providing the professional orientation of students' activities

Divergence,

flexibility

The method of reverse brainstorming

Problem method

Method of heuristic questions

Conducting classes on the Bloom’s taxonomy

Stimulate the search for several options for solving the assigned learning problem

Individual responsibility and willingness to take risks

Brainstorm

Discussion

Activating the independent thinking

Criticality

Dialogue with a destructive rating

Dispute

Verbs-supporting of the Bloom’s taxonomy

Do not allow criticism of wrong decisions

Performance and high resistance to stress.

Problem method

Method of associations

Inversion method

Stimulating the search for several options for solving the assigned learning problem

Anticipation

Method of empathy

Method of Incident

Activating the independent thinking.

Orientation in the professional sphere and education.

Method of heuristic questions

Activate the independent thinking

Constructiveness

Case study Situational role-playing games

Professional fight

Case study

Stimulating the activity of searching for constructive proposals for solving a professional problem

Experimental training was conducted in Kabardino-Balkar State University in 2016. 20 students aged 22-26 years who received a bachelor's degree in various specialties were involved in the training process. To assess the initial level of proficiency in business English and computer technologies important for the entrepreneurship at the course beginning, the available level of knowledge and skills necessary to study the entire course was revealed. The students were offered tasks in a test form and, based on the results obtained the author's program was compiled, which included three main modules: business English, business foundations and modern information technologies, and an additional module on improving the entrepreneurial skills and developing the leadership skills (enhancement activities).

3. Results and discussions

The students were trained during one academic year, twice a week, 2 hours for each class. The following methodical techniques were used: interviews, heuristic conversations, case-study technology, reasoning, discussions, role-playing games, problem statement of questions, etc. In the process of forming the entrepreneurship skills, it was important to teach the students to generate knowledge, carrying out research in the development of new areas of entrepreneurship or new problems in already known business areas (Murtazova, 2017, p. 100). Great importance was attached to the formation of leadership qualities and the development of emotional intelligence of students, as this will allow solving the tasks facing the modern business community more qualitatively (Khlevnaya and Garnov, 2011, p. 75). Emotional intellect of the entrepreneur is understood by the author as a cognitive ability to perceive and analyze emotions, to increase the effectiveness of thinking with the help of emotions, to understand emotions and emotional manifestations and to reflectively control emotions (Mayer et al., 2004, p. 200). A number of trainings were held in this direction: "Wheel of emotions of R. Pluchek", "The power of empathy", "Emotional skills" with the involvement of practicing psychologists for a deeper understanding of this competence. Also business trainings with the participation of successful entrepreneurs of the region in the framework of the program "You are an entrepreneur", "Great pumping", "Women entrepreneurship", "Startup", etc were conducted. In the modeling the future professional activity of entrepreneurs, an important place is occupied by business games. They are a part of professional activity. The series of business games were carried out within the framework of the World Entrepreneurship Week.

A special role in the training is played by the analysis of entrepreneurial activities in the region using the SWOT technology, which later allowed students to determine exactly the real possibilities of opening their own business. Also, the students studied the well-known and effective technology of setting and formulation of goals (SMART), which will help to better define the tasks and ways to solve them in entrepreneurship (Danchenok and Nevostruev, 2014, p. 70).

The implementation of the all above mentioned tasks allowed using the latest information technology (Web 2.0), as this is the most effective tool for the development of entrepreneurial thinking at the present stage. The students studied such programs as Slide Share, Prezi, Animoto.com, Team Viewer, Wiki, Google Drive, Cloud, Voxopop and many others, which allowed taking a fresh look at the use of the latest programs in business. Electronic forms of training allowed students to learn a lot from the field of computer technologies applicable in entrepreneurship, as well as improve the quality of traditional education, allowing them to study the learning material independently at a time convenient for the student.

One of the components of success in entrepreneurship is a good knowledge of business English. At the present stage of the development of society, the ability to use English competently in the business sphere is required. Business language is different from the everyday one and has its own nuances and features. We offered to the students the module "Business English", which includes the terminology of conducting telephone conversations, presentations, business idioms, summaries, preparation for the interview and many other questions (Eugstera and Hasanov, 2016; Hasanov, 2016). Much attention is paid to the development of business communication skills, the removal of the language barrier, the development of skills in the preparation of summaries and reports as well as negotiation. The peculiarity of the program is that the studied business English language becomes more complicated as the material passes. By the middle of the course, students can cope with more complex assignments, such as listening to a lecture from the Internet site TED.com and presenting its content or delivering presentations in English on a specific business topic.

Also, we cannot fail to point out the important role of the use of Massive Open Online Courses (MOOC, from English massive open online course), which is one of the most innovative technologies of modern education. MOOC is a special kind of online learning, built on the principles of the open learning, which implies a wide range of freedom for admission to MOOC, training from any level, training free for choosing the learning environment, aimed at the self-development of the learner, and a number of others more. In this case, the students studied the online courses of the University of Pennsylvania (USA) "Career growth" and "English for business and entrepreneurship" on the Coursera platform, which allowed the deeper penetrating into the sphere of entrepreneurship using business English and modern information technologies.

4. Conclusions

Thus, we can conclude that the pilot training on the development of entrepreneurial competencies can significantly increase the business potential of students. In the final questionnaire, students indicated that their knowledge of entrepreneurship, information technology and business English had improved. At the end of the course, 100% of students decided on the subject of their entrepreneurial activities and made business plans in two languages. Moreover, all students could make a resume in two languages and competently prepare for an interview.

Figure 1 shows a pie chart showing the ratio of employed listeners after the course described above. As can be seen from the figure, 60% of the listeners succeeded in finding a job and started their duties by the end of the course, 20% of students prepared all the documents to open their startups, 10% of students opened their business through Internet resources, and 10% were in search of sponsors for realization of their business plans.

Figure 1
Self-determination of students after the end of the course,%

The results of this project were described in the handbook and were announced in the poster presentation at the TESOL World Teachers Convention in Seattle, USA in March 2017, which aroused great interest among the pedagogical community. The described experience has found a response also in the Russian educational space and successfully implemented in 12 regions of Russia.

In conclusion, it should be said that the program is a great success. The course participants mastered the business foundations, learned the modern information technologies Web 2.0, which are extremely necessary for a modern business person. Also, students learned how to correctly compose business plans, prepare and conduct presentations in English, effectively use English in their professional activities (trips, negotiations and meetings), compile a resume in English, freely master the information on finding the distance courses required for the profession on Massive Open Online Course (MOOC). Among the entrepreneurial competencies that received the most attention there were: the ability to work in a team, the ability to set and solve innovative tasks; ability to take risks; ability to conduct business negotiations. For the formation of the mentioned competencies such technologies as online learning (MOOC), case study technology, team facilitation and business game formats were used.

The approaches considered in the paper to the development of organizational and methodical modules for the formation of entrepreneurial competences of students can be applied in any educational institutions for the training of students of entrepreneurial activity.

Bibliographic references

Adamenko, A.A., Zolotukhina, E.B., Ulanov, V.A., Samoylova, E.S., Chizhankova, I.V., Mamatelashvilli, O.V. (2017). Investment management activities of commercial enterprises. International Journal of Applied Business and Economic Research, 15(12): 11-21.

Bagiev, G.L., Asaul, A.N. (2001). Organization of Entrepreneurial Activity. Saint Petersburg: Publishing house SPbGuEf.

Buley, N.V., Melnichuk, Y.A., Makushkin, S.A., Vinichenko, M.V., Melnichuk, A. (2017). Marketing in management structure of commercial activity of enterprise. International Journal of Applied Business and Economic Research, 15(12): 251-259.

Danchenok, L.A., Nevostruev, P. Yu. (2014). SMART-training: the basic principles of the organization of the educational process. Open Education, 1, 70-74.

Dheer, R. J. S., Lenartowicz, T. (2016). Multiculturalism and entrepreneurial intentions: Understanding the mediating role of cognitions. Entrepreneurship Theory and Practice, doi:10.1111/etap.12260

Elizarova, N.S., Guseva, A.I., Chizhankova, I.V., Shadskaya, I.G., Budanova, M.A. (2017). Technologies of intra-company enterprise management. International Journal of Applied Business and Economic Research, 15(12): 135-145.

Eugstera, N., Hasanov, E.L. (2016). Innovative Features of Comparative-Historical Research of European and Azerbaijani Cultural Heritage (Based on the Materials of British and Azerbaijani Literature of the XX Century).  International Journal of Environmental and Science Education, 11(15): 7495-7505.

Franovskaya, G. N. (2013). Entrepreneurship training: Features and tasks. Bulletin of Voronezh State University, 1, 190-194.

Hasanov, E.L. (2016). Innovative basis of research of technologic features of some craftsmanship traditions of Ganja (On the sample of carpets of XIX century). International Journal of Environmental and Science Education, 11(14): 6704-6714.

Khachin, S.V., Kizeev, V.M., Ivanchenko, M.A. (2012). Experience of Tomsk Polytechnic University in training business engineering. World of Education – Education in the World, 4, 137-143.

Khlevnaya, E.A., Garnov, A.P. (2011). Emotional intelligence as the basis for the formation of the student's professional competencies. Bulletin of the Russian Economic Academy named after G.V. Plekhanov, 4(40), 74–79.

Mayer, J. D., Salovey, P., Caruso, D. R. (2004). Emotional intelligence: Theory, findings, and implications. Psychological Inquiry, 15, 197-215.

Murtazova, Z.A. (2017). Development of entrepreneurial skills of students using business English and information technologies. Kazan Science, 3, 96-98.

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Schwens, C., Zapkau, F. B., Bierwerth, M., Isidor, R., Knight, G., Kabst, R. (2017). International entrepreneurship: A meta-analysis on the internationalization and performance relationship. Entrepreneurship Theory and Practice. doi:10.1111/etap.12280

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Zichermannin, G., Linder, J. (2013). The Gamification Revolution: How Leaders Leverage Game Mechanics to Crush the Competition. New York: McGraw-Hill.


1. Candidate of Pedagogical Sciences. Kabardino-Balkarian State University. E-mail: murtazovaz@mail.ru

2. Student. Kabardino-Balkarian State University. E-mail: lana.murtazova@mail.ru


Revista ESPACIOS. ISSN 0798 1015
Vol. 39 (Nº 20) Year 2018

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